Effective on: July 20, 2020.
A. “You” and “your” mean the individual or entity visiting or using the Site.
B. “ConsoliDoc”, “we,” “us” and “our” means ConsoliDoc, LLC.
C. “Site” refers to ConsoliDoc’s website at www.ConsoliDoc.com, and other related websites, blogs, domains, and mobile sites maintained by ConsoliDoc.
E. “Non-Personal Information” is any information that is not Personally Identifiable Information (defined below). Non-Personal Information includes, without limitation, Personally Identifiable Information that has been anonymized.
G. “Data” includes Non-Personal Information, Personally Identifiable Information and Protected Health Information.
H. “Protected Health Information” or “PHI” has the meaning ascribed to it under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, as amended, and inclusive of the Privacy Rule, Security Rule, Breach Notification Rule and Enforcement Rule (45 CFR Parts 160 and 164) promulgated by the United States Department of Health and Human Services (collectively, “HIPAA”).
2. Information Collected and AUTHORIZATION
You do not have to provide any Personally Identifiable Information or Protected Health Information to browse the publicly available pages of the Site; however, in order to obtain or use products or services that are or may be provided through the Site or that we may otherwise offer online or offline (collectively, the “Services”) you may be required to register and/or provide Personally Identifiable Information.
We may collect PII from you in a variety of ways, including, but not limited to, when you visit the Site, communicate with us through the Site, provide PII in connection with other activities, products, services, features or resources we make available on the Site or through any services we may offer online or offline. We may collect your name, mailing address, billing address, phone number, payment information, or email address. We may also collect additional information from you depending on the nature of the transaction.
We may collect PII from you when you communicate with us through the Site and provide us with PII in connection with other activities, products, services, features or resources we make available on the Site or through any services we may offer online or offline. We may also collect PHI from your health care providers related to your use of the Site or products or services we may offer to the extent that such PHI has been provided by a covered entity or business associate, as such terms are defined under HIPAA, pursuant to a valid authorization that is signed by you or your authorized representative in compliance with HIPAA. The nature of the PHI we collect depends upon PHI that you have authorized a covered entity or business associate to provide us in compliance with HIPAA. However, we will not knowingly receive or maintain psychotherapy notes or records subject to 42 CFR Part 2 from a health care provider(s); instead, you personally and directly upload such records to the Site.
Notwithstanding the foregoing, we will treat as PII any item that, either alone or together with other information, we could use to identify an individual. Except as described below, we will not share with third parties the link between your IP address and your PII or PHI without your permission.
We may also collect your PII and PHI from sources that you have authorized to share with us to the extent addressed above. We will use your PII and PHI in those circumstances to provide the Services that your PII and PHI was shared with us to fulfill. If you believe we received your PII or PHI from a source without authority to share your PII or PHI with us, please contact us so that we can resolve your complaint.
ConsoliDoc may use PII and PHI for the following purposes (to the extent specified in a HIPAA-compliant authorization, as it pertains to PHI):
- To improve customer service: Your information helps us to more effectively communicate with inquiries and existing customers, and to respond to your customer service requests and support needs.
- To personalize user experience: We may use information in the aggregate to understand how our users as a group use the Services and resources provided on the Site. Further, in providing Services to you, we will share your PII and PHI with only those individuals and entities that you request receive access to your PII and PHI until such time as we receive written notice on the Site that you wish to restrict such access.
- To improve the Site: We continually strive to improve our Site and the Services based on the information and feedback we receive from you.
- To send periodic emails: The email address you provide for the Services will only be used to send you information and updates pertaining to the Services requested. It may also be used to respond to your inquiries, and/or other requests or questions.
3. Web Browser Cookies
To help us optimize the Site or for marketing purposes, we may allow other authorized third parties to place or recognize unique cookies on your browser. Any information provided to third parties through cookies will be for enhancing your user experience by providing more relevant marketing. Third party services and tools we use, which may send cookies to users of the Site and may collect information from users, includes:
Here are links to some browsers’ websites:
Google Chrome: www.google.com/chrome/
Internet Explorer: support.microsoft.com
Mozilla Firefox: support.mozilla.org
We are not a covered entity or business associate, as such terms are defined under HIPAA, and we are, therefore, not subject to HIPAA. However, we will strive to use commercially reasonable methods to keep personal information securely in our files and systems, which are compliant with the Health Insurance Portability and Accountability Act of 1996.
5. Do Not Track
Your browser may provide you with the option to send a “Do Not Track” signal to websites you visit. This signal is used to request that websites not send the requesting device cookies, but websites have no obligation to respond to such signal or to modify their operation. At the current time, the Site is not programmed to recognize Do Not Track signals, so the Site will not treat you differently if we receive such signals from your browser and we may not comply with Do Not Track settings on your browser.
7. Links to Other Sites
8. Age of Consent
ConsoliDoc takes special care to protect the privacy needs of children under the age of 13 and we encourage parents to be an active participant in their child’s online activities. ConsoliDoc abides by the Children’s Online Privacy Protection Act (COPPA) and other relevant laws. The Site does not target and is not intended for children under the age of 13, and ConsoliDoc will not knowingly collect Personally Identifiable Information or Protected Health Information directly from them. If ConsoliDoc discovers that a child has provided personal data directly through the Site, ConsoliDoc will eliminate that data. This Site is only intended for persons 18 years of age or older. If you are under 18 you must ask a parent or legal guardian for permission prior to submitting any information to this Site.
If you have knowledge that a child 13 years of age or younger has personally submitted Personally Identifiable Information to us, please contact us and we will delete the PII collected belonging to that child. You may contact us via email or by writing to us at the address below. Parents and guardians can also email us firstname.lastname@example.org, but before any information is disclosed, the parent will be required to provide verification of his/her identity and authority as an authorized representative under HIPAA, as it pertains to PHI, related to any request. We will only send the information to the parent email address in the registration file.
9. CAN-SPAM Compliance Notice
ConsoliDoc fully complies with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us.
10. California Privacy Rights
Under Section 1798.83 of the California Civil Code, residents of California can obtain certain information from companies with whom they have an established business relationship. That information is about the Personally Identifiable Information those companies have shared with third parties for direct marketing purposes during the preceding calendar year. The law requires companies to inform consumers about the categories of Personally Identifiable Information shared with third parties, the names and addresses of those third parties, and examples of the services or products marketed by those third parties. To request a copy of the information disclosure provided by ConsoliDoc under Section 1798.83 of the California Civil Code, please contact us via email to privacy@ConsoliDoc.com.
11. SALE OF PERSONAL INFORMATION
We do not sell your PII or PHI.
13. European Union Disclosure
ConsoliDoc does not do business in the European Union or market to data subjects in the European Union. ConsoliDoc disputes any claim that it is within the jurisdiction of the European Union. Nevertheless, please take notice that any personal information that is submitted to ConsoliDoc by a data subject, may be maintained or accessed in servers or files in the United States of America, which the European Union has not deemed to provide “adequate” privacy protection. If you do not consent to having your information processed and stored in the United States of America, please do not provide it to ConsoliDoc.
725 S. Adams Rd.
Birmingham, MI 48009
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